Your login details are the same for all our support sites. If you are not sure what your email address or password is please contact the School Support Coordinator at your school who will be able to confirm your email and reset your password if necessary.

If you do not have an account yet, your School Support Coordinator will need to create one for you. Please click here to find out more on how to log in to the support sites for the first time.

If you are not sure what your password is, click the ‘Forgotten password’ link above and enter your email address. You will receive an email with instructions on how to reset your password. Alternatively, you can contact your School Support Coordinator who can also send you a link to reset your password. Please note, if you input an incorrect password five or more times you will be temporarily locked out of your account.

If you do not know the email address associated with your account, you will need to ask your School Support Coordinator who can find out and change it if necessary. They can also send you a link to reset your password.

If you do not know who your School Support Coordinator is, our Customer Services team will be able to tell you. Contact them at info@cambridgeinternational.org or on +44 1223 553554.

If you have any questions about using the School Support Hub, please speak to your School Support Coordinator. If you have any questions about using the Cambridge Primary support site, please speak to your Cambridge Primary Administrator. If you have any questions about using the Cambridge Lower Secondary support site, please speak to your Cambridge Lower Secondary Administrator. If they are not able to help you, our Customer Services team is available 24 hours a day, Sunday to Friday. Contact them at info@cambridgeinternational.org or on +44 1223 553554.